What we do

Innovation &  TransformationCustomer & member growthTechnology & digital strategyCanada Digital adoption Program (CDAP)Change & organizational readiness

Who we work with

AssociationsConsumer industriesB2B
Our approach

Insights & ideas

BlogDownloads & resources

Who we are

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All posts by:
Vicky Freed
Chief Strategist, Loyalty, Data & Customer Performance
4
Aug
Using Metrics to Reboot Your Customer Loyalty

Customer loyalty is the measurement of a customer's likelihood to do repeat business with a company or brand.

Read More
2
Jun
The best time to reboot customer loyalty is now

Beyond points and “likes”. True loyalty creates value for the customer and sustainable, tangible growth for the business.

Read More

Differly is a growth and innovation firm based in Ottawa, Canada serving clients across North America. We are seasoned practitioners and strategists with a diverse background in corporate innovation, business and digital transformation, customer experience, technology and digital strategy, and go-to-market.  

We take the guesswork out of innovation so your business can grow.  


What we do
Innovation & TransformationCustomer & Member GrowthTechnology & Digital StrategyChange & Organization ReadinessDigital Adoption Plans (CDAP)
Who we work with
AssociationsB2CB2B
Our approach
Insights & ideas
BlogDownloads & Resources
Who we are
TeamWork with usCompany news
Contact us
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