Canadian Dental Association

Technology, Growth & Innovation Roadmap

The Challenge

The Canadian Dental Association (CDA) was striving to transition into a digital-first organization while navigating a new hybrid work environment. To foster better collaboration and knowledge sharing, they recognized the critical need to modernize their information management practices and required a comprehensive review of their technology strategy.

What We Did

We partnered with the CDA to assess their digital landscape and build a comprehensive roadmap for technology and change management.
Assessment of technology and digital needs, including a complete inventory of existing systems, data flows, and platform integrations.
Review of current IT, Information Management (IM), and data governance policies to identify opportunities for optimization.
Development of an IT Strategic Plan and multi-year roadmap prioritized by resource needs, dependencies, and quick wins.
Execution support and the development of foundational change management practices for high-priority projects.

The Outcome

The engagement provided the CDA with a strong IT foundation and the change management tools necessary to ensure long-term digital adoption.

Clarity: Delivered a comprehensive, multi-year roadmap for technology and data investments, giving leadership a clear path to enable growth and innovation.

Efficiency: Established a robust framework for ongoing, sustained IT governance, equipping the organization with the tools to maintain their technological advantage.

Confidence: Developed a practical change playbook and foundational change management practices, enabling leadership to gain buy-in, manage resistance, and ensure new technology is successfully adopted.

Differly has been a true partner in the development of our technology and digital strategy. They also delivered a practical change playbook helping us to gain buy-in, manage resistance more effectively, and increase our odds of success when embarking on large shifts across the organization.

Dean Smith
Head of Operations
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