Your customers, and your prospective customers, will interact with your brand on multiple channels, expecting consistent service and personalized conversations. Your challenge, and your opportunity, is to proactively manage and shape your customer’s journey. We help you identify your highest growth potential customers so that you can develop a tailored and segmented growth strategy.
We have helped organizations in various industries, from retail, grocery, manufacturing, and associations. We have built customized strategies that allowed them to rethink and redesign their customer experience and improve customer retention and growth.
We know that 70% of change efforts, particularly those related to technology implementations, fail to achieve their intended outcomes. Our workshops build innovative organizations that don’t just promote change, they drive it while mobilizing others to do the same.
We map out how customers interact with you via your people, technology, tools, channels and touchpoints. This will help you gain clarity on the gap between the experience you want to provide – the one you’re providing.
Custom made for digital channels, we ensure you are focusing on solving the right problems for your customers, and removing barriers for them to have an exceptional experience with your brand.
The team at Differly brings deep expertise in all areas of data strategy, management, utilization, governance, and optimization. We help you map your current data maturity against organizational goals and build a road map to bridge the gaps.
We have helped hundreds of organizations, startups and scaleups, as well as associations, generate a demand for their products and/or services through systematic growth marketing, community building and content planning.
We help organizations in scaleup mode fill the gaps in their teams, whether they are marketing, customer service and experience, sales, digital or technology teams. Our “wrap-around” services allows you to access highly skilled individuals for project-based work or ongoing fractional roles. We have coached, mentored, served, and worked with hundreds of scaleups over the last few turbulent years. We can help you too.
We help associations, including organizations in high-growth mode fill gaps in their leadership teams namely in marketing, technology planning and operations. We will become an extension of your team for a few months, or as long as required. Many of our clients prefer to invest in a highly experienced senior leader on a part-time basis rather than a more junior resource full-time.
More than ever, data is your strategic asset, vital to business success and a potential source of new value creation.
"Differly has been an exceptional partner in our business transformation strategy. They provided instrumental support with several of our strategic initiatives, including digital, member, and organizational performance. I would highly recommend working with Differly."
"The team at Differly has been a valuable and collaborative partner in helping us develop a cohesive blueprint for growth and innovation – assessing how to better leverage digital channels, the power of content and storytelling and how to use digital technology for increased impact and value creation with our members, partners and stakeholders."
"The team at Differly brought a depth of expertise and experience in loyalty and customer data performance that allowed us to move forward with confidence. They understand how to bring strategy and innovative thinking together with a pragmatic approach to the demands of execution required for long-term success."
"Differly has been a true partner in the development of our technology and digital strategy. They also delivered a practical change playbook helping us to gain buy-in, manage resistance more effectively and increase our odds of success when embarking on large shifts across the organization."
"Differly was a wonderful partner in helping us uncover new growth opportunities. The team delivered a comprehensive yet pragmatic digital and member engagement roadmap, helping us determine which areas of innovation would be most impactful to the organization. "
"Differly has brought experience, capacity, energy, and focus -what’s more, they became a true extension of our team. They helped us establish a modern marketing and sales organization and build the confidence to tackle not only what’s next but also what’s possible."
"Differly provided valuable insights on new opportunities for growth and how to execute against them. Working with Differly was a very positive and rewarding experience! "
"Our company, Rezolution Pictures, is in a high-growth phase. We chose to work with Differly to assess where and how we could leverage technology to enable our growth. The team provided thoughtful guidance and expert advice and we are now working together to implement parts of our road map. We would highly recommend them."
Differly CEO, Isabelle Perreault has been selected as a 2023 finalist in the Entrepreneurial Leader - Emerging category of the Business Woman of the Year Awards.Read More
We know you’re a visionary leader. We can help you think big and plan bold moves. This will allow you to act decisively and confidently, from the first step. Ready to get started?