West Ottawa Soccer Club

Interim Executive Director Support

The Challenge

During a leadership transition, the West Ottawa Soccer Club sought to ensure operational continuity and prepare a strong foundation for the incoming Executive Director. The Board required interim leadership to maintain day-to-day operations, review financial controls, and formalize policies to ensure a seamless and successful handover.

What We Did

We delivered a fast, collaborative engagement designed to stabilize first, then enable improvement.
Stakeholder governance and communications planning
Change readiness rapid discovery and alignment
Development of customized SOPs and policies
Culture building and change leadership coaching
Financial and operational process optimization
Leadership transition planning

The Outcome

Differly’s partnership with West Ottawa Soccer Club delivered organizational stability, transparent governance, and modernized financial practices, creating a resilient foundation for programs, members, and community impact.

Confidence: Stabilized operations and strengthened Board governance, providing a secure environment for staff during the transition.

Clarity: Established a clear roadmap, decision pathways, and a "first-90-days" action plan to guide the new leadership team.

Efficiency: Introduced best practices for finance and accounting, including standard operating procedures (SOPs) for critical workflows.

Adoption: Successfully implemented a new organizational structure and budget framework that were ready for immediate use by the incoming team.

During our period of transition, the Differly team delivered critical and timely leadership - swiftly partnering with both the Board and our staff to provide essential continuity, stability, and strategic guidance. Their collaborative approach ensured not only that decisions were aligned and effective, but also that staff and Board felt secure, respected, and genuinely valued every step of the way. We highly recommend them.

Marriam Kinny
Vice Chair, Board of Directors
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