Strategic Planning & Innovation

We firmly believe that technology doesn't disrupt, people do.

The pace of change can be daunting. Our work is focused on you - the people leading organizations through change and transformation and working at the heart of them.

We provide proven methodologies and road maps to help organizations achieve growth through technology-driven transformation. Innovation is often a key driver of that competitive advantage. Implementing new processes and offerings is often the best way to find new sources of revenue, reduce costs and improve profitability.  

In our experience, organizations that can adapt to continual change while maintaining operational excellence tend to drive the most value for their customers and the business.

Let us help.

Digital Transformation

Resilience and readiness for the now, the next and the known unknowns.


COLIDE: A framework to approach your digital transformation efforts

Competing in today’s digital-centric and complex business environment requires more than emerging technology. There are a host of key drivers that appear to be colliding but in fact require parallel and systematic investments and management. We’ve developed the COLIDE framework to help organizations think about these key driver


Typical services include:

Strategic planning and facilitation

Executive advisory services

Vendor selection and procurement management

Digital strategy development and Implementation support.

Technology assessments and IT road maps

Workshop design, development and delivery

Fractional Executive Support: CIO, CMO, CDO, CRO

Differly team members have worked with leading brands across various industries:

Kickstart your transformation efforts with an obligation-free strategy consultation.

We are hear to listen. No pressure, just thoughtful conversation.

book a consultation with us

Related Insights and Commentary

Insights on business, leadership, loyalty and everything in between to help you along your transformation journey.

How to Implement Change in Your Organization

All successful organizational shifts, digital or otherwise, need leaders who support the change and actively and visibly participate in it. But most importantly, be clear on WHY you are changing and WHAT is changing. Without that clarity, we are missing the foundational blocks for success.

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Shifting Your Association to a Digital Presence

Associations, like all member-based organizations, must continue to adapt, evolve, and consistently evaluate how it creates and delivers value in a digital economy to remain relevant, representative, and influential.

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The Best Time to Reboot Customer Loyalty is Now

Customers show their loyalty to brands with their spending power. Learn about the 3 steps to take to reboot your customer loyalty efforts.

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Demystifying the Net Promoter Score (NPS)

Fantastic insight shared by Jennifer Batley on the latest Klipfolio podcast on the value of the Net Promoter Score (NPS) as a metric. In particular: --> Where it fits within your customer satisfaction toolbox as a whole --> Why the "total" score matters, but not as much as the upward or downward trend over time --> Why the timing of the question within the customer lifecycle is so important

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Differly is a digital transformation consultancy based in Ottawa, Canada. We are seasoned practitioners and strategists with a diverse background in strategic planning, digital strategy, data, IT services and marketing, customer engagement, and loyalty.